FAQs

Live Tracking System – Enter AWB Number to get real-time status.

A Live Tracking System allows users to track their shipments in real-time with just an AWB (Air Waybill) number. This feature provides instant updates on the current status, location, and estimated delivery time of the package, ensuring complete transparency and peace of mind. Whether you’re expecting an important document or a valuable shipment, the system enables you to stay informed at every stage of the journey. Simply enter your AWB number to access real-time tracking details and ensure a smooth, hassle-free delivery experience.

Helpline Support – Toll-Free Number, Email, Chat Support.

Daakia.com offers comprehensive helpline support to ensure a seamless customer experience. Our dedicated support team is available through multiple channels, including a toll-free number, email assistance, and live chat support. Whether you have queries about your shipment, need help with tracking, or require assistance with our services, we are here to help 24/7. At Daakia.com, customer satisfaction is our top priority, and we strive to provide quick and efficient resolutions to all your concerns. Reach out to us anytime, and let us assist you with your delivery needs.

Frequently Asked Questions (FAQs) – Daakia.com

Our Common Queries (FAQs) section is designed for provide quick answers to
the most frequently asked questions.

Daakia.com is backed by Mobisafar Services Private Limited, a trusted Fintech company with over 10 years of industry presence. With a network of 3+ lakh active BCAs (Banking Correspondents), Mobisafar has already earned trust across India.

It's simple! Visit www.daakia.com and click on the "Join Now" button. Fill out your details, and our team will connect with you to guide you through the complete process.

As a Daakia.com Franchisee, you can book Speed Post & Business Parcels via India Post, and also get access to major logistics partners like Delhivery, Ecom Express, Xpressbees, and more. You become a multi-logistics booking point in your area.

The franchise fee depends on your PIN code, area type (Urban/Rural), and location density. Typically, it starts from ₹15,000 (non-refundable) plus ₹10,000 (refundable security).

No. Daakia.com is a 100% private entity, powered by Mobisafar Services Pvt. Ltd. However, it is officially partnered with India Post for booking Speed Post and Business Parcels.

- Access to 2–3 lakh+ Mobisafar agents for customer bookings

- 100% PIN code delivery coverage across India

- Multiple courier partners, AI-based booking system, and doorstep pickup

- Earn more by serving your local community with trusted services

It depends on the booking volume. Franchisee owners can earn up to 20% of the total monthly billing, making it a lucrative opportunity.

Activation Timeline: 5–7 working days

Once the payment and franchise agreement are successfully submitted, it generally takes around 5 to 7 working days to activate your Daakia.com franchise account.

Feature/Benifit Daakia.com Franchise Traditional Courier Franchise
Courier Partners ✅ India Post + Ecom Express,Delhivery, Xpressbees, etc. ❌ Only 1 company
PIN Code Coverage ✅19100+ PIN codes (All India via India Post + Pvt. partners) ❌Limited, depends on service network
Franchise Cost ✅ Rs.17,700 (Incl. GST), No security for 1st 500 codes ❌ Rs.50,000 - Rs.5,00,000+
Real-Time Booking & Tracking ✅ Yes, fully digital system ❌ Mostly manual or semi-digital
Multiple Delivery Options ✅ Based on speed, cost, partner choice ❌ Only one option
Training & Support ✅ Complete support from Mobisafar ❌ Limited or delayed support
Earning Opportunity ✅ High commissions on each booking, multiple partners ❌ Fixed or low commission
Brand Power ✅ Backed by India Post & Mobisafar (10+ years experience) ❌ Limited to one brand
Franchise Setup Time ✅ 5-7 days (fast onboarding) ❌ 15-30 days
Al-Based Platform ✅ Smart allocation & pricing engine ❌ Traditional systems
Volumetric Weight Calculation ✅ L x H x W ÷ 6000 Less chargeable Weight (India Post logic) ❌ L*H*W÷ 5000 Higher weight, 15-20% More Billing
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